Accessibility statement for the Meadows to George Street website

This accessibility statement applies to the Meadows to George Street website at meadowstogeorgestreet.info

This website is run by the City of Edinburgh Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 250% without the text spilling off the screen
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• our videos need better captions and audio descriptions.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us.

Waverley Court
4 East Market Street
Edinburgh
EH8 8BG

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Active Travel team at the address or email address above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

 Find details of this support on the City of Edinburgh Council website. 

Technical information about this website’s accessibility

The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemption listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

Videos

Some videos do not have an audio description or text alternative, so people using a screen reader cannot access the all the information.

The accessibility regulations do not require us to fix videos published before 23 September 2020 if they’re not essential to providing our services. For example we do not plan to add audio descriptions to the videos on the Our Reasons page. 

Any new videos we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 5 January 2021.

This website was last tested on 2 December. The test was carried out by The Whin Marketing Company Ltd and included all pages on the website.

You can ask for a copy of the full report using the contact details below.